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How cm888 Handles Your Personal Information

This Privacy Policy explains what data we collect when you open an account, make a deposit via JazzCash, Easypaisa or Raast, or contact our support team — and exactly how we use, store and protect it.

Account data protectedJazzCash, Easypaisa, Raast payment data handled securelyNo data sold to third partiesYou can request data access at any timeSSL encryption on all transactions
cm888 How cm888 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct or delete the personal data we hold, contact our support team directly. We aim to respond to data-related requests within a reasonable period. For account-specific queries — including wallet verification linked to JazzCash or Easypaisa — have your registered mobile number ready so we can locate your account quickly.

Live Chat Open the chat window from your account dashboard to raise a data query or request a copy of what we hold on your profile.
Email Support Send your data access or deletion request to our support email. Include your registered mobile number so we can match it to your account.
Account Settings Some data corrections — like updating your contact number or linked Raast ID — can be made directly inside your account settings without contacting support.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Every layer of your account — from login to payment confirmation — is covered by SSL encryption. We treat wallet-linked data, especially mobile identifiers used with JazzCash and Easypaisa, with the same care as financial records. Our internal access controls mean only staff with a direct operational need can view your account data, and that access is logged.

Cookies and Session Data

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences via your browser settings at any time.

Account Security

Every login triggers an OTP sent to your registered mobile number. If an unrecognised device attempts access, the session is flagged for review before it is allowed to proceed.

Data Retention

We keep your account data for as long as the account is active and for any further period required by the rules of the jurisdiction where your account was registered.

Third-Party Sharing

We share data only with payment processors handling your JazzCash, Easypaisa or Raast transactions, and only the data those processors need to complete or verify the transfer.

Common Questions About Your Privacy at cm888

These are the questions we hear most from Pakistan players about how we handle their personal data, payment records and account information. If your question is not covered here, our support team can help.

We collect your name, email address and mobile number at registration. During payments, we record the wallet identifier or Raast ID used so transactions can be matched to your account accurately.

We store the mobile number linked to your wallet solely to match deposits and withdrawals to your account. Full wallet credentials are never stored; your payment app handles authentication independently.

Yes. Contact support via live chat or email with your registered mobile number. We will compile and send the data we hold on your account within a reasonable timeframe.

Submit a deletion request through support. We will remove your personal data subject to any retention period required by applicable jurisdiction rules where your account was active.

No. We do not sell or pass your data to advertising or marketing partners. Data is shared only with payment processors — JazzCash, Easypaisa, Raast — strictly to complete your transactions.

Every login sends an OTP to your registered mobile number. Unrecognised devices are flagged before access is granted, and all session activity is recorded to protect your account.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.