What We Collect and Why We Use It
When you register an account, we collect the name, email address and phone number you provide. During a deposit or withdrawal, payment-method details are recorded — this includes the mobile wallet identifier linked to your JazzCash or Easypaisa account, or the Raast ID you use for
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bank-linked transfers. We do not store full card numbers; those are handled by our payment processor under their own security standards. We use your data to verify your account identity, process transactions, and respond to support queries. If you contact our support team, the conversation log
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is retained so we can follow up accurately. We also collect device and session data — browser type, IP address, and pages visited — to keep your account secure and detect unusual login activity. This data is not used to build advertising profiles or passed to
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marketing partners. We retain your account data for as long as your account remains active and for a further period required under applicable jurisdiction rules. Where our platform is available depends on local law; if your region restricts access, our data obligations remain the same for
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the period your account existed.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.